
Why You Should Love It When Customers Complain
October 29, 2013
Any time customers complain about your product or service, they’re doing you a favor. You might not like it but they’re sharing their frontline experience of your company, experience that it’s quite likely you can’t see and therefore can’t improve. This feedback is a gift, if, you’re smart enough to act on.
Here is a complete review on how Easy Jet treats their clients after their negative feedback..What do you think about their Customer Service?