City of Philadelphia | Service Design Studio

October 8, 2019

Students & Faculty | The City of Philadelphia’s Office of the Chief Administrative Officer (CAO) is creating a new service design studio! The Service Design Studio is strategically positioned within the CAO to support its enterprise-wide work in enhancing the City’s public-facing services.

Open positions include 2 Service Design Strategist positions, a Service Designer position, and a Senior Design Researcher position. Applications close Monday, October 7 by 5:00 PM ET.

As a team of design research practitioners and service design activists, the Service Design Studio takes “government of the people, for the people, and by the people” literally. The studio uses participatory design processes to collaborate with policy-makers, City employees, and residents to make government service delivery more accessible, just, and human. And we do that by centering disenfranchised voices—or those typically not invited to the decision-making table—in our work.

For more information, visit the website, or email