Lecture Series – Fall 12 – Part 2: Why?
In this panel discussion we will explore the question of why services need to be designed and examine the difference between bottom up and top down approaches in delivering services in New York City.
Melissa Dalrymple, Innovation Consultant, Doblin
Rajesh Bilimoria, Vice President, Continuum
Lynn Teo, Chief Experience Officer, McCann Erickson
Moderator: Marshall Sitten, Service Design Network
Wed 28th Nov
6 E 16th Street
Room 1203B (Transdisciplinary Design Studio)